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Accessibility statement

StubOrder is committed to making ticket shopping usable for everyone, including people who rely on assistive technology. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and keep improving as the site changes.

The accessibility menu

Every page has an accessibility button in the lower-left corner. Open it to turn on tools that adjust the site to how you browse, with your choices saved on your device:

  • Profiles that set several options at once: Vision Impaired, Dyslexia Friendly, ADHD Friendly, Seizure Safe, and Motor Impaired.
  • Text controls: larger text, a readable font, a dyslexia-friendly font, more letter spacing, taller line height, and left alignment.
  • Color and contrast: high contrast, invert colors, grayscale, and higher or lower saturation.
  • Reading and navigation tools: a big cursor, a reading guide line, a reading mask, stronger focus outlines, paused motion, hidden images, and highlighted links or headings.

A light and dark theme switch also sits in the header for quick day and night reading.

Built-in accessibility

Beyond the menu, the site is built to be keyboard navigable, uses semantic headings and landmarks, provides a skip-to-content link, keeps visible focus outlines, and writes descriptive link text. Pages are structured so a screen reader can move through the ticket inventory, event details, and checkout in a logical order.

Known limitations

The interactive seat map is provided by our ticketing partner and may not fully support every assistive technology. If you cannot complete a purchase with the seat map, contact us and we will help you find and buy the tickets you want.

Contact us

If you run into an accessibility barrier on StubOrder, tell us so we can fix it. Email tickets@stuborder.com with the page and what happened, and we will respond and work on a solution.